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How-To Guide & FAQ

Step-by-step help for your tree, Vault, Archive, memorials and Weave.

Report a Bug

Something not working? Tell us what happened and we'll look into it.

Plans & Billing

Compare plans, upgrade, or manage and cancel your subscription.

Account & Privacy Settings

Password, security questions, legacy contacts, blocked users and data export.

How the Vault Keeps You Safe

How encryption and timed Vault Dispatches protect your messages.

Privacy Policy & Terms

How your information is stored, used and protected.

Still need help?

Email the Remea team and include your RM-ID (shown on your profile) so we can find your account quickly. For your security, never send us your password.

support@remeaeco.com

Reporting the passing of a Remea member? Go to Settings → Data & Legacy → Report a Passing.